Customer Engagement Techniques and Resources

Customer Engagement Techniques and Resources

Customer engagement is all about strengthening the relationship with customers via continuous interaction across a range of channels and throughout the life cycle. The objective is to help customers achieve their goals.

This website is a curated resource for businesses looking for techniques and guides on customer engagement.

Customer Engagement Techniques

Customer Engagement Blogs

Customer Engagement Books

Top books

NameAuthor
The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
David Meerman Scott
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Vivek Vaidya, Chris O'Hara, Tom Chavez
The Shape of Engagement: The Art of Building Enduring Connections with Your Customers, Employees and Communities
Scott Gould
They Ask You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer
Marcus Sheridan
People Powered: How Communities Can Supercharge Your Business, Brand, and Teams
Jono Bacon

Customer Engagement Videos

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